Teri Yanovitch, Business Consultant http://www.teriyanovitch.com Retail Loyal Customers Tue, 31 Aug 2010 01:45:07 +0000 http://wordpress.org/?v=2.6.1 en Consistently Creating an Outstanding Customer Experience http://www.teriyanovitch.com/664/consistently-creating-an-outstanding-customer-experience http://www.teriyanovitch.com/664/consistently-creating-an-outstanding-customer-experience#comments Mon, 17 May 2010 18:59:45 +0000 Teri Yanovitch http://www.teriyanovitch.com/?p=664 http://www.teriyanovitch.com/664/consistently-creating-an-outstanding-customer-experience/feed Don’t Miss An Opportunity to Demonstrate Great Service Recovery http://www.teriyanovitch.com/616/dont-miss-an-opportunity-to-demonstrate-great-service-recovery http://www.teriyanovitch.com/616/dont-miss-an-opportunity-to-demonstrate-great-service-recovery#comments Sun, 17 Jan 2010 00:46:23 +0000 Teri Yanovitch http://www.teriyanovitch.com/?p=616 http://www.teriyanovitch.com/616/dont-miss-an-opportunity-to-demonstrate-great-service-recovery/feed What’s more important than Service? http://www.teriyanovitch.com/572/whats-more-important-than-service http://www.teriyanovitch.com/572/whats-more-important-than-service#comments Mon, 24 Aug 2009 15:16:35 +0000 Teri Yanovitch http://www.teriyanovitch.com/?p=572 http://www.teriyanovitch.com/572/whats-more-important-than-service/feed Are you a truly customer-focused organization? http://www.teriyanovitch.com/543/are-you-a-truly-customer-focused-organization http://www.teriyanovitch.com/543/are-you-a-truly-customer-focused-organization#comments Tue, 09 Jun 2009 18:18:04 +0000 Teri Yanovitch http://www.teriyanovitch.com/?p=543 http://www.teriyanovitch.com/543/are-you-a-truly-customer-focused-organization/feed Surviving the Recession: Retaining and Expanding Your Customer Base in Tough Times http://www.teriyanovitch.com/503/surviving-the-recession-retaining-and-expanding-your-customer-base-in-tough-times http://www.teriyanovitch.com/503/surviving-the-recession-retaining-and-expanding-your-customer-base-in-tough-times#comments Wed, 08 Apr 2009 15:48:14 +0000 Teri Yanovitch http://www.teriyanovitch.com/?p=503 http://www.teriyanovitch.com/503/surviving-the-recession-retaining-and-expanding-your-customer-base-in-tough-times/feed Communicating the “True Product” http://www.teriyanovitch.com/21/communicating-the-true-product http://www.teriyanovitch.com/21/communicating-the-true-product#comments Tue, 16 Sep 2008 17:52:53 +0000 Teri Yanovitch http://www.teriyanovitch.com/?p=21 http://www.teriyanovitch.com/21/communicating-the-true-product/feed Looking through the “Lens of the Customer” http://www.teriyanovitch.com/19/looking-through-the-lens-of-the-customer http://www.teriyanovitch.com/19/looking-through-the-lens-of-the-customer#comments Tue, 16 Sep 2008 17:51:35 +0000 Teri Yanovitch http://www.teriyanovitch.com/?p=19 http://www.teriyanovitch.com/19/looking-through-the-lens-of-the-customer/feed “Everything Speaks” http://www.teriyanovitch.com/17/everything-speaks http://www.teriyanovitch.com/17/everything-speaks#comments Tue, 16 Sep 2008 17:50:32 +0000 Teri Yanovitch http://www.teriyanovitch.com/?p=17 http://www.teriyanovitch.com/17/everything-speaks/feed